Cancellation Policy

Our pharmacy, Meditech Wellness values the health as well as overall wellbeing of the community. Also, our organization appreciates the valuable time of ours as well as customers. And this is the reason why the cancellation policy is being developed out of respect for the precious time of the customers and our team members for facilitating them to practice, and efficiently assisting out more and more people in achieving their health goals.

Our company fully understands that at times there are circumstances when the customer needs to cancel the order. We simply ask our esteemed customers to notify us as soon as it is possible & within the predetermined time.

Cancellation Policy

Meditech Wellness is a trustworthy pharmaceutical company set with the goal of providing 100% satisfaction to all its consumers. This means 100% effort is required to be put into the orders that have been placed by any of our customers from far-off places like the USA, UK, Australia, UAE, and other countries what’s so ever. The ultimate delivery of each and every medicine and other Healthcare product is ensured by our dispatch team so that it reaches the buyers on time.

There can be several of the reasons why order cancellation can be made by the customers. And these are the reasons why we have made our cancellation policy quite flexible for the customer’s convenience.

Here are some of the reasons why the cancellation policy laid down by our company holds:

• The condition when the medicines ordered by our consumer are present in the Limited quantity in our stocks, the cancellation policy for the same is going to hold applicability for avoiding inconvenience to the customers later.
• In case the buyer is having some issue with the product we sell, they can always take help from our customer support team, who can give them the most viable solution for their problem.
• In case the item ordered by our customers is out of stock, then our company holds the sole right to get it cancel the same during any time.
• The customer also has the flexibility to cancel the order during any time. And this is something which will be accepted as long as some good reason is provided.
• When there is no receipt generated during the making of the payment, the order deemed cancelled.
• If the client is dissatisfied with our product, then they have the right to raise a complaint against the ordered product & we will let them go through our refund policy.

A customer/ dealer cancels the orders on account of several of the reasons. Our organization puts efforts into keeping the cancellation policy as much flexible as possible for the clients.

The situations under which our cancellation policy holds applicability are mentioned below:

Availability of the Limited quantity of purchase

Under the condition of the product quantity ordered by the customer is less or there is unavailability of the stock of a specific item, then our cancellation policy holds applicability.

Disputes, complaints, and grievances

Under the situation of a dispute/ complaint about a product, the client can connect to our customer support team. We will be providing thorough assistance for delivering the appropriate solution to the problem.

Stock unavailability

Under the circumstances of the unavailability of the item in the stock, order cancellation policy Will Be Holding applicability

Cancellation of order by customer

The customer has the sole right to cancel the order, order whenever they intend to. However, there must be a reason for doing the same.

Unpaid orders

The orders for which the payment has not been received by our company will be deemed cancelled.

Payment refund

If the payment is made by the customer through a credit card/ money order, then it will be sent back under the condition of the non-deposition of the purchase amount

100% customer satisfaction policy

In case of being dissatisfied with any of your purchases, you can report it to our customer support team. In case they are not able to resolve your specific issue, with regard to the purchased item, then you will be provided with the complete product replacement or refund.

• All prescription or product cancellations will be at the discretion of our in-charge & deemed canceled under the following conditions:
• All the products authorized for cancellation must be and opened
• The opened product package will not be refundable.
• The authorized cancellations will be credited only upon receipt of the Returns minus the shipping charges. The shipping charges will be credited only when the error is from our side

All the product cancellation refunds will be issued in the mode of original payment.

Our cancellation policy completely supports as well as extend the respect to the valuable time and commitment of the clients and staff member, and is being intended for making all the expectations early defined. We hope that you fully understand our intentions & expectorations.

In case of any questions or queries, simply get in touch with our customer support team through text, message, or email!